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Mobics Technical Support

Technical Support

Need assistance with your Mobics AiScan?

Please complete the form below and provide as much information as possible about the issue you are experiencing. This helps our support team identify your machine and investigate the problem more efficiently. If available, please include photos or screenshots that clearly show the issue.

Support form

Company *Laundry name or dealer name
Your email *
Contact person *
Your phonenumber
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    Problem description *Please describe the issue you are experiencing in as much detail as possible. Include what happens, when the issue occurs and any error messages you see.
    Machine serial number *The 6-digit serial number can be found on the machine label or in the top-left corner of the visualization software. We use this number to identify your machine and, when required, connect remotely.
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    Photos / Attachments Add photos or screenshots that may help us understand the issue.
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    Accept Terms *

    I have read and agree to the Terms and Conditions

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